ebay order number **-*****-***** I started a return on a product I received that never...

GetHuman6044259's customer service issue with eBay from May 2021

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The issue in GetHuman6044259's own words
ebay order number **-*****-***** I started a return on a product I received that never work. I contacted ebay to start the return process and ebay said I would hear from this seller by today May * **** and I have not. The seller's business card was included with the defective item I received. I called this seller * times and was only able to leave voicemail stating I was shipped a defective motherboard. I emailed this seller telling about the defective motherboard and I included pictures with that email. ebay has not contacted me about this seller responding to my return request and the seller "has not" responded to my telephone calls or my emails. This seller still has an active ebay store with close to *** items listed for sale. I have watched this store during the past couple of days and this store has sold numerous items. If this seller's ebay store is active and making sales, then I see no reason why this seller cannot reply to ebay's request and my numerous request to contact me and send me a return shipping label. I want a FULL refund and if this seller wants it returned, then I want a cost free shipping label sent to me. Thank You for your help and please help me get this issue resolved in a quick and timely manner. Regards, Anthony Cladin (aomega ****)

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eBay

Customer service issue
Reported by GetHuman6044259
May 7th, 2021 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 24769 others
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