I've been trying to buy something from you all day. Each time I enter my payment method...

GetHuman5065315's customer service issue with eBay from July 2020

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The issue in GetHuman5065315's own words
I've been trying to buy something from you all day. Each time I enter my payment method, you tell me something is wrong with my credit card. You then tell me to check if the information is correct. I did, I entered it again and once more. I finally got into my personal information site and made a Credit Card update. when I went back into the system to make the same purchase, I got the same results. trying to speak with one of you isn't easy and your answer page does not address this particular problem.

GetHuman5065315 did not yet indicate what eBay should do to make this right.

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eBay

Customer service issue
Reported by GetHuman5065315
Jul 14th, 2020 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 23059 others
0 customers following this

Timeline

GetHuman5065315 started working on this issue
Jul 14th 8:09pm
GetHuman5065315 indicated the issue is not fixed yet.
Jul 15th 5:04pm