I have recently purchased a pair of sunglasses from a seller. **The sunglasses then arr...

GetHuman2952154's customer service issue with eBay from May 2019

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The issue in GetHuman2952154's own words
I have recently purchased a pair of sunglasses from a seller. **The sunglasses then arrived in totally horrendous poor condition! Nothing like the photos that went with the add. *I then emailed the seller who apologised and accepted the refund. She then told me the item had arrived back to her and she would*Process the refund the same day. That was Friday and I have heard nothing since then. The amount is £***.** so as you can imagine I would like this back ASAP. As she promised and she now has the glasses back and I have paid twice for postage. *Could you please look into this ASAP.
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Customer service issue
Reported by GetHuman2952154
May 20th, 2019 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
Similar issue to 30451 others
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GetHuman2952154 started working on this issue
May 20th 7:27am