I Bought a usb: charger car mini humidifier air diffuser aroma mist maker item NO...

GetHuman-josdenn's customer service issue with eBay from February 2019

1 view
25649 similar
0 following
Help with my eBay issue
Next: our robot will wait on hold for GetHuman-josdenn to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-josdenn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-josdenn may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-josdenn's own words
I Bought a usb: charger car mini humidifier air diffuser aroma mist maker item NO:****** from NewFrog.com*Order No. *NF******************* on the *********This product is faulty as when turned on it does'nt mist.*We contacted the company and paypal with our concern and a case has opened. The NewFrog.com has requested we send a video to show the fault , which we have. Now they are saying to return the item at our expense to receive the refund and paypal is confirming this.***Not very happy about this as NewFrog.com states that if a purchase is faulty they pay freight for returns.**I hope you are able to help with this query? *This product was purchased as a guest on ebay.
GetHuman-josdenn did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-josdenn fixed the problem
We are waiting for GetHuman-josdenn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-josdenn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-josdenn
Feb 27th, 2019 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 25649 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-josdenn started working on this issue
Feb 27th 11:55pm