I bought an item **item *************, ending on **-Nov-** **:**:** GMT - **** LM CREE...

GetHuman1974615's customer service issue with eBay from January 2019

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The issue in GetHuman1974615's own words
I bought an item **item *************, ending on **-Nov-** **:**:** GMT - **** LM CREE XM-L T* LED Headlamp Headlight Zoomable Flashlight Head Light Lamp**the seller offered a new item but was never received, I contact the post office they never got it.**They have said several times they will refund me even stating they have, but they never have I have tried many times to resolve this with them but they just keep giving me the same copy and paste response. **no I can't even leave negative feedback, It's more about the moral of the situation then the actual money now.**What should I do?
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eBay

Customer service issue
Reported by GetHuman1974615
Jan 16th, 2019 - 9 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1974615 started working on this issue
Jan 16th 7:20am