Ebay says a package has been delivered via global shipping but it has not. I ordered tw...

GetHuman1665756's customer service issue with eBay from December 2018

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The issue in GetHuman1665756's own words
Ebay says a package has been delivered via global shipping but it has not. I ordered two things from the same seller and got a whole bunch of conflicting messages about those shipments. First of all, there were * tracking numbers originally which makes no sense since i ordered two things from one seller--it should have been one or maximum two tracking numbers. I got several messages that delivery attempts had been made and none ever had--not a doorbell, not a knock, not a note. I am frustrated with this. One of the items was eventually returned to the seller and we agreed on a refund instead of trying to ship it again. The other one is supposedly still in transit. Can you help?
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eBay

Customer service issue
Reported by GetHuman1665756
Dec 1st, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1665756 started working on this issue
Dec 1st, 2018 6:34pm