I ordered an acrylic make up storage box and I received a delivery notice saying it has...

GetHuman1696635's customer service issue with eBay from December 2018

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The issue in GetHuman1696635's own words
I ordered an acrylic make up storage box and I received a delivery notice saying it has been delivered, but noitem has been received. I have contacted the seller, and they told me to contact Royal Mail and ask my neighbours. We had * work men, myself and my fiance here and no one saw a postman that day. **I have contacted Royal Mail and they are investigating the issue but the contact from the seller has haulted, and I have no contact since the **th November. My original order was due on the **th..... I need a refund now as I have been forced to order the item from elsewhere.
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eBay

Customer service issue
Reported by GetHuman1696635
Dec 5th, 2018 - a mon ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1696635 started working on this issue
Dec 5th, 2018 6:31pm