I bought replacement batteries for my GOGO scooter from SLKmobility.*I striped my batt...

GetHuman-hrwilson's customer service issue with eBay from November 2018

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I bought replacement batteries for my GOGO scooter from SLKmobility.*I striped my battery box in readiness for the replacements.I removed adhesive Velcro strips from the old batteries.When the new batteries arrived I stuck Velcro strips to the base of one battery only to find the battery was the wrong size.I contacted SLKmobility who were most unhelpful. I said I would return the batteries for a refund. Parcel*go delivered them on ** November. After posting them I realized I had not removed the Velcro strips from one of the new batteries before returning them. I am still waiting for a refund. BOTH batteries were the ones I received from SLKmobility. PLEASE HELP.
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Customer service issue
Reported by GetHuman-hrwilson
Nov 3rd, 2018 - a mon ago
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Seen by 2 customers so far
Similar issue to 17912 others
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Timeline
GetHuman-hrwilson started working on this issue
Nov 3rd 3:15pm
GetHuman-hrwilson indicated the issue is not fixed yet.
Nov 6th 7:03pm