I sold an item on eBay this past two weeks and the buyer bought the item. I received th...

GetHuman934805's customer service issue with eBay from July 2018

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The issue in GetHuman934805's own words
I sold an item on eBay this past two weeks and the buyer bought the item. I received the amount and then the buyer asked for a refund some days after because he made complaints about the item so I had a hold on my PayPal account. *Then I received a notification from eBay to accept the refund which is due **st of this month. But I was supposed to send the refund as soon as the buyer returns the items but I have neither received the item nor any message from the buyer. I checked my bank account today and it has cleared the amount from my card.**The case number is P************. I need this problem resolved as soon as possible. Thank you and my name is Kojo.
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eBay

Customer service issue
Reported by GetHuman934805
Jul 31st, 2018 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman934805 started working on this issue
Jul 31st 4:50pm