I ordered a Kerastase shampoo that I love. I know its being discontinued, but saw two...

GetHuman921069's customer service issue with eBay from July 2018

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The issue in GetHuman921069's own words
I ordered a Kerastase shampoo that I love. I know its being discontinued, but saw two bottles still for sale. Unfortunately, I was delivered another type instead of the one I had ordered. I need to return that shampoo. I just saw another offer on the same site to buy the one I wanted, but dont know if I orderit whether I will get the wrong one again. How can I insure that the shampoo listed will be the one delivered to me?
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eBay

Customer service issue
Reported by GetHuman921069
Jul 27th, 2018 - 10 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman921069 started working on this issue
Jul 27th, 2018 12:43am