I ordered a Kerastase shampoo that I love. I know its being discontinued, but saw two...
GetHuman921069's customer service issue with eBay from July 2018
Help with my eBay issue
First: share to improve GetHuman921069's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman921069 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman921069 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman921069's own words
I ordered a Kerastase shampoo that I love. I know its being discontinued, but saw two bottles still for sale. Unfortunately, I was delivered another type instead of the one I had ordered. I need to return that shampoo. I just saw another offer on the same site to buy the one I wanted, but dont know if I orderit whether I will get the wrong one again. How can I insure that the shampoo listed will be the one delivered to me?
GetHuman921069 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman921069 fixed the problem
We are waiting for GetHuman921069 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.