I purchased an item this evening and I paid by Paypal, *within ** minutes due to a size...

GetHuman-cproysla's customer service issue with eBay from June 2018

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The issue in GetHuman-cproysla's own words
I purchased an item this evening and I paid by Paypal, *within ** minutes due to a size and delivery issue , I had to cancel the purchase*I contacted the seller who says he is happy to cancel the order.*have looked at Ebay cancellation site and PayPal same, but cannot find an actual action that says "cancel".**What actions (if any) do I as purchaser and the seller have to take to actually cancel this purchase .*Plus any other advice you can offer.*The item is still listed on Ebay as sold.*Thanks*Peter
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eBay

Customer service issue
Reported by GetHuman-cproysla
Jun 9th, 2018 - a yr ago
I have an issue with eBay too
Fixed
Seen by 4 customers so far
Similar issue to 216 others
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Items needed
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Email address on the account
Account phone number
Account number
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Timeline
GetHuman-cproysla started working on this issue
Jun 9th, 2018 2:13pm
GetHuman-cproysla confirmed the issue is fixed. Hooray!
Jun 10th, 2018 12:38am