The item has already been sent via usps and is in transit. Now what am i supposed to d...

GetHuman728694's customer service issue with eBay from May 2018

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The issue in GetHuman728694's own words
The item has already been sent via usps and is in transit. Now what am i supposed to do????***Suspicious buyer for item***Hello quilter***,**We had to cancel bids for the buyer, sfdthaws*****, because they aren't registered on eBay:************* - Amazon gift card $***, Fast Email Delivery***We've also made it easy to relist your item if it was removed. Although the item is no longer available in search listings, you will find it in the Sold section of My eBay. For more information, please visit:*http:**pages.ebay.com*help*sell*relist.html**To help you avoid this situation in the future, consider setting a Buy It Now price and requiring buyers to make an immediate payment. For more information on immediate payments, visit:*http:**pages.ebay.com*help*pay*require-immediate-payment.html**We recommend you take the following actions if this buyer won the item:*- If you haven't received payment, don't complete the sale or send the item to the buyer.*- Don't communicate with the buyer directly.*- Verify any payments you've been notified of by logging into your PayPal account (or other online payment service).*- If the buyer requests a refund or additional payments, don't send any money without contacting eBay first.*- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.**In these types of situations, we may, at our sole discretion, decide whether to credit the fees for removed listings.*- We have credited all associated fees except for the final value fee for your listing(s).**If you have any concerns or questions, click "Help & Contact" at the top of most eBay pages.**We're sorry for this inconvenience, and thanks for continuing to work with us.**Thanks,**eBay

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eBay

Customer service issue
Reported by GetHuman728694
May 29th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 233 others
0 customers following this

Timeline

GetHuman728694 started working on this issue
May 29th, 2018 7:24pm