Did not received a product purchased March * ****. We contacted the seller but got no...

GetHuman629437's customer service issue with eBay from April 2018

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The issue and preferred resolution, in GetHuman629437's own words:
Did not received a product purchased March * ****. We contacted the seller but got no answer after * week.
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman629437
Apr 25th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 4 customers so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman629437 started working on this issue
Apr 25th 10:30pm