hello i started a free trial monthly subscription i ended that subscriptionthe day befo...

GetHuman-llmrespe's customer service issue with Xbox from April 2019

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The issue in GetHuman-llmrespe's own words
To get refunded all my money from last November until now ... hello i started a free trial monthly subscription i ended that subscriptionthe day before the trial period ends that was last november i ended the subcription bc i was selling my xbox and my credit card is still being charged to this day i have been trying to reach some one for weeks now I want a refund these charges are all unauthorized charges to me debit card
I canceled the service over the phone and then I sold my XBox so I no longer have the account number or info other than my credit card that is still being changed
I would like the money refunded to my debit card
I been a customer for years but never had to go through this to get a return or even speak with someone it’s quite frustrating I expected more like a person to speak with and a easer was of even get a refund
I tried going through my debit card company but they said start with the company first
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Xbox

Xbox one live gold pack
Customer service issue
Reported by GetHuman-llmrespe
Apr 9th, 2019 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 119850 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman-llmrespe started working on this issue
Apr 9th, 2019 11:59pm
GetHuman-llmrespe indicated the issue is not fixed yet.
Apr 12th, 2019 3:36am
GetHuman-llmrespe indicated the issue is not fixed yet.
Apr 12th, 2019 3:54am
GetHuman-llmrespe indicated the issue is not fixed yet.
Apr 13th, 2019 12:45am

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