Nintendo Customer Service

Contact Nintendo & solve common issues

Use Nintendo's Phone Number

Nintendo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Nintendo. Below you will also find the phone and non-phone-based contact information we've gathered.

Nintendo: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Nintendo.
There's more!
Click below to show 10 more questions, answers, and complete guides to common Nintendo customer support problems.

Contacting Nintendo customer support

Below you can compare and contrast the 3 ways to contact Nintendo by looking at which ones are the fastest and which ones other customers recommend the most for solving Nintendo customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Nintendo across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
2 mins184
Live Chat at
Customer Service
2 mins318
Online Help at com.
Customer Service
< 3 hrs240

Recent reasons customers contacted Nintendo:

I accidentally bought a digital download game for my grandson's new Nintendo handheld d...
My grandmother bought a Nintendo eShop $** gift card at Best Buy so I could get terrari...
i keep trying to transfer my data for animal crossing to my lew oled switch and i get...
My son choose the wrong game n he wud like to change it to wat he wanted to order pls .
Fifa** online search doesn't work.same prob I had with fifa**. I have the prob only on...
i cant use the two verification step because i delate the email, i want to change my ac...
I’m trying to transfer my account to my new switch OLED and it’s not letting me
i cant get into my e mail
Can't get the game that came with the system
Console will not start. I have troubleshooted the console multiple times. The console i...
I bought a Nintendo switch on qvc and it stopped working .
I vaguely remember the email address but not the pin code or password. I don't have acc...
I want to get my nnid onto my Wii u and *ds but both are already logged in on consoles...

Help me with my issue

Does GetHuman work with Nintendo?

GetHuman does not work with Nintendo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Nintendo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Nintendo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Nintendo at a Glance

Nintendo has 1 chat option
Nintendo has no customer email
Nintendo has 1 help forum
Nintendo has no twitter handle
Nintendo has no facebook page
Contact information overview

Answered on this page:

How Do I Find Black Friday Deals for Nintendo?
Can I transfer my digital games to another Nintendo account?
How Do I Redeem My Nintendo Eshop Card?
What is Nintendo Switch Online and how do I subscribe?
How Do I Return an Item to Nintendo from Their Cyber Monday Sale?
How Do I Make a Repair Claim with Nintendo?
How Do I Make an Order for the Nintendo Black Friday Event?
Solutions to common issues

Contacting Other Companies

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