Nintendo Customer Q & A

Answers to Common Problems

Use Nintendo's Phone Number

Nintendo's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Nintendo.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Nintendo.
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Click below to show 7 more questions, answers, and complete guides to common Nintendo customer support problems.

Recent reasons customers contacted Nintendo:

My son choose the wrong game n he wud like to change it to wat he wanted to order pls .
Fifa** online search doesn't work.same prob I had with fifa**. I have the prob only on...
i cant use the two verification step because i delate the email, i want to change my ac...
I’m trying to transfer my account to my new switch OLED and it’s not letting me
i cant get into my e mail
Can't get the game that came with the system
Console will not start. I have troubleshooted the console multiple times. The console i...
I bought a Nintendo switch on qvc and it stopped working .
I vaguely remember the email address but not the pin code or password. I don't have acc...
I want to get my nnid onto my Wii u and *ds but both are already logged in on consoles...
I won gift cards from America they are American gift cards and because of that I can’t...
Don’t know if you guys can do or figure out anything about this. But I was permanently...

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Does GetHuman work with Nintendo?

GetHuman does not work with Nintendo's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Nintendo at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Nintendo's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Update My Account Info with Nintendo?
How Do I Reset My Ninendo Parental Controls Pin?
How Do I Make an Order for the Nintendo Cyber Monday Event?
Can I transfer my digital games to another Nintendo account?
How Do I Redeem My Nintendo Eshop Card?
How Do I Make an Order for the Nintendo Black Friday Event?
Solutions to common issues

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