Nintendo Phone Number

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800-255-3700
Customer service
Current Wait: 17 mins (11m avg)
Hours: 6am-7pm PST; best time to call: 8:15am
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Get to a live person fastest: Press 3, then 3

Reasons customers like you called recently

Being able to change my nickname
I can't change my nickname on switch everytime I try it goes back to what it was
I bought a game in the Nintendo shop, but It doesnt want to download. I have enough fre...
how to configurate te nintendo switch i not have te joycons
I forgot my parental controls and got a confirmation number
Credit card doesn't work on the eshop. We've tried different cards, different profiles...
Scratches the card too hard for Nintendo e shop abs can’t redeem the card
Hi my friend bought me Pokemon shinning diamond and it has glitches on it. It has froze...
change my credit card number my account is linked to
Hey the games are so easy! I’m ** I love Pok*mon I loved playing them since I was a kid...
Need to access nintendo account
How do you download happy home paradise on animal crossing once purchased because it di...
How do you download happy home paradise once purchased because there was not a download...
I received part of my order today when should I receive the rest
I can’t make purchases in the online store on my Nintendo switch and would like to be a...
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Customer Number 800-255-3700 - by the Numbers

Phone number to dial800-255-3700
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours6am-7pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 3, then 3
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication59%
Quality of help64%
Customer votes6,100
Information last updatedThu Nov 25 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Nintendo's Best Toll-Free/800 Customer Phone Number

This is Nintendo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nintendo agent. This phone number is Nintendo's Best Phone Number because 18,432 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-255-3700 include Repairs, Update Account Info, Device Support, Track an Order, Refund an Order and other customer service issues. The Nintendo call center that you call into has employees from Washington and is open 6am-7pm PST according to customers. In total, Nintendo has 1 phone number. It's not always clear what is the best way to talk to Nintendo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nintendo - by phone or otherwise

While 800-255-3700 is Nintendo's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Nintendo please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nintendo.

What is GetHuman's Relationship to Nintendo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nintendo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Nintendo Contact Info

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Nintendo Live Chat
Nintendo Help Desk
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