Nintendo Phone Number

Call Nintendo customer service faster with GetHuman

  • Calls Nintendo's Customer Service department
  • The average hold time is 6m
  • Hours are Mon-Sun 6am-7pm PST
  • The best time to call is 8:15am
  • Popular issues for this call center: Repairs, Update Account Info, Refund an Order, Track an Order, and Device Support.
  • Reach a live Nintendo agent: Must choose an option 1-4.
  • What you hear when you call: For any Nintendo Switch system or Nintendo Account question, including troubleshooting and repairs, eShop and prepaid cards, billing and charges, or bans and login issues, press 1. For help with any other system, press 2. For help with parental controls, press 3. For help with games and system availability, contests, or promotions, press 4.

Reasons customers like you called recently

Unable to read microSD card. Error card ****-****
Product repair was sent back after being paid for. Nothing was done to it. It was just...
bought a Nintendo e shop gift card, the code was scratched off and I want a refund
I am waiting on a repaired Joycon but based on the tracking information it appears to b...
I need a master key for my wii
remove a ban (error code ****-****)
I dont have access to the secondary email on the account anymore
Put more money on*My Nintendo eShop than initially intended. And would love to get it back.
I would like to requeast on issue what happends often and would like to give Nintendo s...
Recently changed switch device, had Mario kart * deluxe bought already last year on gam...
Upgrading to Family membership via website
I am a Korean Nintendo user and I am speaking through a translator because my English i...
My son made purchases without my consent
I purchased a game online Mario kart * Deluxe for **.** and it said that I paid for it...
Gift card code is unable to be read*damaged

Nintendo Customer Phone Number 800-255-3700 - Stats

Phone number to dial800-255-3700
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 6am-7pm PST
Best time to dial8:15am
Average wait6 minutes
Current wait19 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication72%
Quality of help77%
Customer votes6,127
Information last updatedSat Feb 24 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Nintendo's Best Toll-Free/800 Customer Phone Number

This is Nintendo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nintendo agent. This phone number is Nintendo's Best Phone Number because 18,432 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-255-3700 include Repairs, Update Account Info, Refund an Order, Track an Order, Device Support and other customer service issues. The Nintendo call center that you call into has employees from Washington and is open Mon-Sun 6am-7pm PST according to customers. In total, Nintendo has 1 phone number. It's not always clear what is the best way to talk to Nintendo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nintendo - by phone or otherwise

While 800-255-3700 is Nintendo's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Nintendo please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nintendo.

What is GetHuman's Relationship to Nintendo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nintendo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Nintendo, including live chat and their website / help desk. Visit our Nintendo Customer Service page for more information.
Nintendo Customer Service

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