Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269
Customer service
Current Wait: 48 mins (38m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Report an IssueRefundsRecover AccountCancel AccountStreaming or Download TroubleA different issue
Get to a live person fastest: Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
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Reasons customers like you called recently

I bought Castro colinas for the hunter call of the wild and every time I try to install...
2h ago
I have been off Xbox for a year I'm trying to pull up my gamertag and I forgot my email...
5h ago
I am trying to gameshare wi Th my friend. I been gamesharing since February ****. Now i...
21h ago
Every time I beat level or part of game it restarts me back at beginning. Also unable t...
a day ago
I would like help with canceling Xbox go live and would like my **.** refunded!! I have...
a day ago
I have asked for a refund for my Xbox live and gold subscription but I have not receive...
a day ago
I would like to upgrade a purchase of blessed unleashed
2d ago
I just want to turn off my recurring billing and it's not giving me that option and it...
2d ago
need to make sure that i am not paying for someone else’s xbox live anymore. i was payi...
2d ago
I was playing Tom Clancy rainbow six siege and when I got on you year * year * and year...
2d ago
I got on some kind of suspension and cant talk to my friends and stuff i didnt do nothi...
2d ago
So I don't have any Internet where I live I took the Xbox to my step mom's to update it...
2d ago
Needing my payment play that’s labeled passed due so I may continue to add time.
2d ago
I meant to buy Rainbow Six Siege: Ultimate Edition on the Xbox store, but I accidentall...
2d ago
I bought my son an xbox live gold card and when he puts in the code it says its expired
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-469-9269 - by the Numbers

Phone number to dial
800-469-9269
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
Average wait
38
Current wait
48
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
74%
Quality of help
78%
Customer votes
45,800
Information last updated
Mon Feb 24 2020 10:00:00 GMT+0000 (UTC)

Xbox's Best Toll-Free/800 Customer Phone Number

This is Xbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xbox agent. This phone number is Xbox's Best Phone Number because 331,566 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-469-9269 include Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. The Xbox call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm EST according to customers. In total, Xbox has 1 phone number. It's not always clear what is the best way to talk to Xbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xbox - by phone or otherwise

While 800-469-9269 is Xbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Xbox customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Xbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Xbox Contact Info

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