Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269
Customer service
Current Wait: 41 mins (38m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Report an IssueRefundsRecover AccountCancel AccountStreaming or Download TroubleA different issue
Get to a live person fastest: Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
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Reasons customers like you called recently

I have a blinking red ring on Xbox *** s. When powered on the power button is green the...
11m ago
My father sent me a gift for the dragon ball fighterz dlc broly and i did not get. Its...
2h ago
Unauthorized purchase
3h ago
Gm,*My son made an unauthorized purchase. I need a refund please**Tara Dyer
3h ago
i would like to know why you guys are still charging my account when i cancealed my ult...
3h ago
Tried to reedem a code for xbox. Said code already has been used
6h ago
I need to talk to customers support can’t pay Xbox live game pass
6h ago
Hello I know you don't know me but I have a serious question... I just purchased Xbox l...
10h ago
Xbox symbol on controller will start flashing and disconnect me from everything. Have t...
11h ago
I have a ** dollar gift card it's saying I accessed over my amount and owe **.** well I...
14h ago
The mic isn't working on our headset. We thought it might have been old so we bought a...
18h ago
My account is locked up I cant get in my password is pigment game name is xxxcoolboy pl...
19h ago
I bought Xbox One ** months ago. I am on my *th controller....... Any ideas why this is...
20h ago
I need help now, this is ridiculous. Call me **********
20h ago
I have a past due payment for my Xbox live subscription and I’ve been trying to pay it...
21h ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-469-9269 - by the Numbers

Phone number to dial
800-469-9269
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
Average wait
38
Current wait
41
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
49%
Quality of help
48%
Customer votes
45,770
Information last updated
Mon Dec 02 2019 10:00:00 GMT+0000 (UTC)

Xbox's Best Toll-Free/800 Customer Phone Number

This is Xbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xbox agent. This phone number is Xbox's Best Phone Number because 331,566 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-469-9269 include Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. The Xbox call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm EST according to customers. In total, Xbox has 1 phone number. It's not always clear what is the best way to talk to Xbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xbox - by phone or otherwise

While 800-469-9269 is Xbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Xbox customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Xbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Xbox Contact Info

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