Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269
Customer service
Current Wait: 40 mins (38m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Report an IssueRefundsRecover AccountCancel AccountStreaming or Download TroubleA different issue
Get to a live person fastest: Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
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Reasons customers like you called recently

Hi. I wish someone would help me! I am going to food banks because my son has fraudule...
an hr ago
Xbox wont connect to hdmi, I tried a new hdmi cord, a different tv and it still didnt w...
9h ago
I bought an X-Box gift card for my son. He scratched off the area to get the code and h...
10h ago
My ** yr old son stole my debit card and purchased a Xbox live game. How do I cancel th...
12h ago
I have a Microsoft account and when I tried to join Xbox live it says it's already asso...
14h ago
I turned on my xbox one to play and this update came up on my screen at ** percent then...
15h ago
I just bought a $** card from Walmart for Xbox live and it says waiting a bit might hel...
16h ago
I was in contact and my site closed now what
17h ago
Call me at ********** please Larry Hughes
18h ago
My son bought a *** dollars worth of robux by accident he is *yrs old
18h ago
I bought Xbox one for my son and it says update and when I update it shows there's a p...
20h ago
my xbox one s keeps freezing when its loading to hard reset my console. i cant get to m...
20h ago
Unauthorised charges on my card
21h ago
I have had multiple unauthorised transactions come out of my account!
a day ago
I have tired to call and contact Xbox several months ... I keep getting a charge of...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-469-9269 - by the Numbers

Phone number to dial
800-469-9269
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number
Average wait
38
Current wait
40
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
49%
Quality of help
48%
Customer votes
45,770
Information last updated
Sun Dec 08 2019 10:00:00 GMT+0000 (UTC)

Xbox's Best Toll-Free/800 Customer Phone Number

This is Xbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xbox agent. This phone number is Xbox's Best Phone Number because 331,566 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-469-9269 include Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. The Xbox call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm EST according to customers. In total, Xbox has 1 phone number. It's not always clear what is the best way to talk to Xbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xbox - by phone or otherwise

While 800-469-9269 is Xbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Xbox customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Xbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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Xbox Contact Info

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