Xbox Phone Number

Calling Xbox customer service faster by GetHuman

800-469-9269

Customer service

Current Wait: 48 mins (38m avg)

Hours: Mon-Fri 9am-5pm EST; best time to call: 9:10am

Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

Report an Issue Refunds Recover Account Cancel Account Streaming or Download Trouble A different issue

Get to a live person fastest: Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number

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Reasons customers like you called recently

Hello, I've called about a Whinning sound from my son's XBox *** the older version was...

5m ago

So, when I turned on my Xbox One S, I tried to get it on the HDMI, obviously, but the H...

39m ago

have Microsoft family account, purchased Minecraft for my daughter. it initially worked...

an hr ago

My Xbox one S will not come on

an hr ago

I'm trying to get my Xbox gold fixed it said for a dollar and it will not let me do it.

2h ago

My son Xbox was stolen

2h ago

I want to cancel xbox. Someone is using my car.

3h ago

I bought xbox live a few days ago but i can't play games

4h ago

credit card being charged without authorization.*need to get a refund.*when i called th...

4h ago

Xbox one controller not working. Right hand side trigger not working. Need fault number...

5h ago

how to stop monthly billing to my acct. we no longer have the xbox

5h ago

For the free gamer tag change I accidentally pressed continue when I wasn't done and I...

16h ago

Forgot email associated with my account

16h ago

Someone went on my account and put a nasty word and someone reported me and I didn't do...

18h ago

X box cuts on and just cuts off

18h ago

See more recent reasons for calling Help me with my issue

Customer Number 800-469-9269 - by the Numbers

Phone number to dial

800-469-9269

Call-back available

Call picked up by a real person

YES

Department you're calling

Customer Service

Call center hours

Mon-Fri 9am-5pm EST

Best time to dial

9:10am

Navigate phone maze to a human

Press 2, then 4, then 0#, 0#, 0# each time it asks for your account number or telephone number

Average wait

Current wait

Rank (among phone numbers)

Rank (overall)

Alternate methods

phone or chat or web

Quality of communication

82%

Quality of help

70%

Customer votes

45,792

Information last updated

Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

Xbox's Best Toll-Free/800 Customer Phone Number

This is Xbox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xbox agent. This phone number is Xbox's Best Phone Number because 331,566 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-469-9269 include Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. The Xbox call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm EST according to customers. In total, Xbox has 1 phone number. It's not always clear what is the best way to talk to Xbox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xbox - by phone or otherwise

While 800-469-9269 is Xbox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Xbox customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Xbox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xbox.

What is GetHuman's Relationship to Xbox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xbox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or AT&T. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

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