How Do I Make an Order for the Xbox Black Friday Event?

There's a sense of urgency that comes with purchasing goods on promotion, mainly because the stocks might run out. That's why GetHuman provides simple guides to solve service issues like making orders during such times. We also offer customer care contacts for companies such as Xbox to get extra assistance when needed.

Sep 17, 2020

Black Friday is an informal name coined to depict the Friday that follows the United States' Thanksgiving holiday. When it comes to the sales world, it's merely a fancy name for the promotions season. During such time, most retailers often sell their products at reduced prices and therefore attract multiple consumers. As such, the sales usually skyrocket, and at times companies may run out of stock. If you're a gamer, you should be on your toes to purchase your favorite video game on sale before it's too late.

Xbox is a video game brand that participates in the Black Friday event. Its products include video game consoles, game application software, online multiplayer gaming, and streaming media services. Gamers can take advantage of the company's promotions during the Cyber Monday event to purchase extremely low prices. How can you make your Xbox order during a Black Friday event, though? Read on to get insight into the process.

Black Friday deals: How to make an Xbox order

Before purchasing your Xbox console on sale, you have first to locate the promotion. The first thing to have in mind is that the Xbox Black Friday deals will be posted between October and November, with the Black Friday D-day being November 27th. Therefore, make sure that you begin checking out the deals during this period. When it's time to complete your order:

  1. Launch the official Xbox web page
  2. Navigate to the promotions/sales/black-Friday page
  3. Click on Shop Deals, locate the video game console you want, and finish the order/purchase
  4. Alternatively, after step 1 above, Tap the Games icon at the top of the screen to release a drop-down menu
  5. Click on Sales and Specials
  6. The system will redirect you to the promotions page from which you should see the Black Friday deals available
  7. Select the video game deal of your choice and do as the system prompts you to complete the order

While the guide above can quickly assist you in making your order or purchase, sometimes you may require an extra hand. That's where the customer service team comes in. If you cannot complete your order or have extra concerns, you can contact customer care using the means below.

Phone number

Xbox has a service team that attends to customer problems via phone. With the toll-free line, consumers can promptly get hold of an agent. This is the best method of seeking assistance with your service issue, and you may even seek help for any other problem you may have regarding Xbox's services. The agent you speak to might also provides extra tips on how to navigate other issues. If you aren't satisfied with your call, you can always call the company a second or third time and speak to a different agent who might provide the help you need.

Live chat

The second method that consumers can use to get client service assistance is live chat. The team that oversees the chat windows offers real-time assistance to every customer who contacts them. It's best to be as precise as possible to avoid going back and forth with the agents since communication is via chat.

Help pages

The online help desk, customer FAQ, and Forum is another method you can use to get the help you need. Here, all you have to do is select a help topic from the ones on the platform, and an agent will get back to you via chat.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Why does GetHuman Write How-to Guides for Xbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make an Order for the Xbox Black Friday Event? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Order Xbox during Black Friday
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