Xbox Live Chat

How to chat with Xbox by GetHuman

Topics from recent customer chat windows

uhdasf sfs sdf sfd sdf sdfsfd
My nba *k** myplayer got deleted and I wanted to see how could I get it back
I have internet connection but My xbox *** will not connect to xbox live. I have restar...
I bought a $ ** card, I put the number but does not want to grab.
I got a new wireless turtle beach headset but I dont know how to pair to my xbox * it s...
i would like to cancel my account. My email address is *****@***.com. Please do not bi...
Someone made an Xbox Game Pass subscription under my name and I it was not me who made...
Microsoft refuses to refund a Game Pass subscription that I did not make
Someone used my card a number of times fraudulently
Well short and sweet and not happy. So My xbox controller is connected to my device. An...
i cant recover my account i tried using the recovery form and it didnt work
My grandson has an Xbox account I had to give him my debit card to open it! He keeps us...
I was trying to play the Xbox and it wouldn't let me I just put in my Xbox gold card ju...
My xbox is not working wont connect to my account
Help me with my issue

Xbox Live Support Statistics

Live chat starting pointhttps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait59
Current wait84
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication84%
Quality of help54%
Customer votes68,514
Information last updatedWed May 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-469-9269

Chatting with Xbox Customer Service

Live chat with Xbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xbox about. We can usually help ensure a better outcome. This is the best way to live chat with Xbox because 331,566 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Xbox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha are used to handling Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. When you chat with Xbox agents, they are most likely chatting with you from their call center located in Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Xbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xbox

While Xbox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xbox is their 800-469-9269 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Xbox and GetHuman affiliated?

GetHuman and Xbox have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Xbox Contact Info

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