Xbox Live Chat

How to chat with Xbox by GetHuman
Live Chat with Xbox Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 59 minutes.
  • Current estimated wait time for an agent to join your chat window is 72 mins.

Topics from recent customer chat windows

i have an xbox one s, play **** since with this box. this account was migrated from an...
My Xbox when turned on will turn back off within seconds. I tried cleaning the outside...
My account got permanently banned for nothing can you help
Brought a game pass and gift card last night and went to redeem the code and keeps sayi...
WHAT I WROTE T O XBOX CHAT ***How to chat with Xbox by GetHuman**https:***c...
Auf meinem Controller geht eine Taste nicht mehr gestern war noch alles gut und auf ein...
Ich m*chte ein youtube Video machen aber meine Webcam geht nicht wie kann man das anwenden
Wie kann ich eine Kamera anschlie*en und benutzen ich m*chte ein youtube Video machen
Please stop charging my card.
I need my credi card o noe charged.
I did not authorize my credit card to be charged and I woulduld like this to stop. My n...
Pending purchases on my bank that I did not do.
account is locked even after waiting ** days
Xbox*** won't connected everything is current as far as subscriptions just paid...
Help me with my issue

Xbox Live Support Statistics

Live chat starting point
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3pm
Average wait59
Current wait72
Rank (overall)2
Alternate methodsphone or chat or web or twitter
Quality of communication82%
Quality of help52%
Customer votes68,513
Information last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Xbox Customer Service

Live chat with Xbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xbox about. We can usually help ensure a better outcome. This is the best way to live chat with Xbox because 331,566 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at are used to handling Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. When you chat with Xbox agents, they are most likely chatting with you from their call center located in Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Xbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xbox

While Xbox does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 5 ways to get in touch with them. Since Xbox does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Xbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Xbox and GetHuman affiliated?

GetHuman and Xbox have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Xbox Contact Info

Information that GetHuman and its users have gathered about how to best reach Xbox
More Xbox Contact Info

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