Xbox Live Chat

How to chat with Xbox by GetHuman

Topics from recent customer chat windows

Xbox got hacked child removed from account
I Bought an Xbox live card so that I can play Grandtheft auto online and I put in the c...
tv cannot find x box console
I have four reoccurring charges from Microsoft Corporation that I did not authorize.
My xbox is less then a month old and has quit working. First we have the green screen...
My Xbox cannot connect to my Internet
My account has been hacked
I had a Xbox an will like * use that gametag on my Xbox *
My son Precious a game on his account but he was supposed to be at my other sauce accou...
I have a suspension on my Xbox account Demonkiller**** and I want to see why
I recently bought a * month Xbox Live Gold membership card. I tried to redeem the code...
I would like to cancel my monthly subscription with my xbox one *Please don't charge me...
I need a code to be actived for Xbox live gold
I was letting my brother use my Xbox while I was away for a week, I stated so not chang...
Help me with my issue

Xbox Live Support Statistics

Live chat starting point
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
10:15am
Average wait
59
Current wait
97
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
30%
Quality of help
55%
Customer votes
68,516
Information last updated
Fri May 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-469-9269

Chatting with Xbox Customer Service

Live chat with Xbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xbox about. We can usually help ensure a better outcome. This is the best way to live chat with Xbox because 331,566 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Xbox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha are used to handling Report an Issue, Refunds, Recover Account, Streaming or Download Trouble, Cancel Account and other customer service issues. When you chat with Xbox agents, they are most likely chatting with you from their call center located in Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Xbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xbox

While Xbox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xbox is their 800-469-9269 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Xbox and GetHuman affiliated?

GetHuman and Xbox have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Xbox Contact Info

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