Xbox Live Chat

How to chat with Xbox by GetHuman

Xbox Live Support Statistics

Live chat starting point
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3:30pm
Average wait
59
Current wait
105
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
33%
Quality of help
58%
Customer votes
68,518
Information last updated
Wed Apr 18 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-469-9269

Chatting with Xbox Customer Service

Live chat with Xbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xbox about. We can usually help ensure a better outcome. This is the best way to live chat with Xbox because 331,566 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Xbox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1384535600&rver=6.4.6456.0&wp=MBI&wreply=https:%2F%2Flive.xbox.com:443%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3Dhttp%253a%252f%252fsupport.xbox.com%252fen-US%252fContactUs%252fclickToCha are used to handling Report an Issue, Refunds, Technical Support, Warranty and Repairs, Recover Account and other customer service issues. When you chat with Xbox agents, they are most likely chatting with you from their call center located in Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Xbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Xbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Xbox

While Xbox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xbox is their 800-469-9269 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Xbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Xbox Contact Info

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