My xbox live subscription suspended due to a reoccurring billing option that apparently...

GetHuman-tmaye's customer service issue with Xbox from August 2018

Help with my Xbox issue
The issue in GetHuman-tmaye's own words
My xbox live subscription suspended due to a reoccurring billing option that apparently was in use. Myself I never wanted the reoccurring billing to be an option and did not know that it was optional to be turned on or off. What I would like is for the suspension to be removed the subscription to be canceled and for my new payment to be taken for a new payment for Xbox Live and to know how I can opt out of recurring billing in the future so I don't have this problem again. Please call me back at *** *** ****. **Thank you for your time,*Thomas Maye
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Customer service issue
Reported by GetHuman-tmaye
Aug 27th, 2018 - 4 mons ago
I have an issue with Xbox too
Seen by 4 customers so far
Similar issue to 22277 others
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Type of Xbox
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GetHuman-tmaye started working on this issue
Aug 27th 12:21pm
GetHuman-tmaye indicated the issue is not fixed yet.
Aug 29th 5:04am