My girlfriend booked a trip for us to Colorado last May. Cancelled due to corona. She r...

GetHuman5904159's customer service issue with United Airlines from March 2021

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman5904159's own words
My girlfriend booked a trip for us to Colorado last May. Cancelled due to corona. She received info we could book up to * years. No problem. She put both reservations on her mileage plus reward. I also have an account but just let her take care of it. I have a copy of mine and hers stickers. I would like to use mine, but the problem is my friend died suddenly the end of January. Cannot pull up the info on your website. Need to speak to someone to see if they can help with this. Thank you in advance.

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United Airlines

Customer service issue
Reported by GetHuman5904159
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 2994 others
0 customers following this

Timeline

GetHuman5904159 started working on this issue
Mar 30th 3:39pm

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