had bought an business class on *k mileage membership ticket on Nov * form SeaTac to Du...
GetHuman-icghos's customer service issue with United Airlines from November 2018
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The issue in GetHuman-icghos's own words
had bought an business class on *k mileage membership ticket on Nov * form SeaTac to Dulles. The seat was changed to economy after I had already checked in - before boarding**I spoke to the United staff who said that it is a mistake but all they could do was to compensate me with an electronic travel certificate worth $****. However, it does not have my last name on it. can I still use this certificate - if not I request United airlines to fix this error.
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