United Airlines Customer FAQ

For United Airlines, you're allowed one carry-on bag and one personal item free of charge, such as a laptop bag, purse, or small backpack. Your carry-on bag should fit in the overhead bin and measure no more than 9 inches x 14 inches x 22 inches including handles and wheels. Your personal item should be able to fit underneath the seat in front of you with a maximum size of 9 inches x 10 inches x 17 inches. For checked baggage, size should not exceed 62 inches (length + width + height) and weight must be under 50 pounds for Economy Class. Baggage exceeding these limitations might incur additional fees. Please remember that baggage allowance can vary depending on your specific ticket details.

Yes, United Airlines offers skycap services at Boston Logan International Airport. Skycaps are specialized attendants who can assist with baggage check-in curbside. This service is usually available from early morning until late night, but it's always a good idea to arrive early to take advantage of it. Keep in mind that while this service can streamline your check-in process, it's also customary to tip your skycap for their help.

United Airlines allows flight changes, though fees may apply based on the type of ticket you have. You can make these adjustments online. Log into your account, go to "My Trips", and find your booking. Select "Change flight" and follow the provided steps to alter your dates. Fees or price differences will be clearly explained before you confirm the changes. It's recommended to make these changes as soon as possible to ensure availability.

You can change your flight by visiting the United Airlines website or app and navigating to the "My Trips" section. Once there, find your Savannah flight and click on "Change Flight." There'll be a system prompt to enter the new desired airport and date, for example, Nashville and tomorrow's date. Follow the steps provided to check availability and make your changes. Please note that changes might involve additional charges, depending on the fare differences and change fee policy at the time of your change. We recommend doing this as soon as possible as seats can fill up quickly, especially during bad weather conditions.

United Airlines has an International United Customer Contact Center for different regions worldwide. The specific numbers are often available on the United Airlines' website under 'Contact Us.' However, you need to select your region, and the corresponding phone number will be provided. Please note that the contact center's operating hours may vary based on your region. You can call the dedicated line and discuss your queries or issues with the airline representative. They will assist you in different languages based on the region. Please remember to keep your booking details handy for a smooth conversation.