Do you allow check-in luggage? If so, how can I pay online?

GetHuman757427's customer service issue with United Airlines from June 2018

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Help with my United Airlines issue
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Name on booking, 6 Character booking reference, and Email address used for booking
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The issue and preferred resolution, in GetHuman757427's own words:
The problem I ran into: Do you allow check-in luggage? If so, how can I pay online?
I trust that United Airlines will make this right and come up with a resolution that is fair.
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United Airlines

Customer service issue
Reported by GetHuman757427
Jun 6th, 2018 - 2 mons ago
I have an issue with United Airlines too
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Seen by 6 customers so far
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Timeline
GetHuman757427 started working on this issue
Jun 6th 8:04pm