Skymiles Team in Phillipines Call Center provided incomplete and incorrect information...

GetHuman713046's customer service issue with United Airlines from May 2018

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Skymiles Team in Phillipines Call Center provided incomplete and incorrect information and offered no help except pay more money or cancel your fight.*I spoke with * Annes, * Jennys, * Billy, and One Manager who said she was in charge and the top person to speak to and She read the same screen as the Annes, Jennys , etc.*I STILL have unresolved international travel issues that keep connecting me to the Philippines who are poorly trained. United Airlines, you are doing a disservice to your clients.
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United Airlines

Customer service issue
Reported by GetHuman713046
May 23rd, 2018 - 6 mons ago
I have an issue with United Airlines too
Fixed
Seen by 10 customers so far
Similar issue to 238 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman713046 started working on this issue
May 23rd 11:59pm
GetHuman713046 shared this issue with friends on Facebook
May 24th 12:00am
GetHuman713046 shared this issue with followers on Twitter
May 24th 12:01am
GetHuman713046 shared this issue with others over email
May 24th 12:01am
GetHuman713046 indicated the issue is not fixed yet.
May 24th 1:17am
GetHuman713046 indicated the issue is not fixed yet.
May 24th 1:17am
GetHuman713046 confirmed the issue is fixed. Hooray!
May 25th 1:11am