I am very disappointed that my Postmates driver was unable to call me to extend contact...

GetHuman1161317's customer service issue with Postmates.com from September 2018

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The issue in GetHuman1161317's own words
I am very disappointed that my Postmates driver was unable to call me to extend contact so that I may get my order that I paid for. My text messages come in late. Some people have phone issues and it's not fair that that is not being considered. If the driver was able to call me like all the other delivery services I ever have used this wouldn't be an issue. That's not fair to me as a customer. Now I have spent $**.** for nothing because Postmates didn't feel that it was necessary to call me. I won't be using your service ever again and I will be letting everyone I know not to use it as well. I feel scammed.
GetHuman1161317 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1161317
Sep 18th, 2018 - 6 mons ago
I have an issue with Postmates.com too
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Timeline
GetHuman1161317 started working on this issue
Sep 18th, 2018 5:27pm