I last placed an order on July **, which was entirely incorrect. I refused to accept th...

GetHuman-kyferari's customer service issue with Postmates.com from August 2018

4 views
 | 
5796 similar
 | 
0 following
Help with my Postmates.com issue
How did GetHuman-kyferari do it?
Waiting to hear how GetHuman-kyferari fixed the problem to share with other customers.
The issue in GetHuman-kyferari's own words
I last placed an order on July **, which was entirely incorrect. I refused to accept the order due to NONE of the food being correct, and submitted a help request *******. I even took pictures of the food that was delivered, as well as the delivery person’s phone, which listed the correct order, so it was entirely not evident how he ended up bringing me the totally incorrect food. I never heard back from Postmates and the claim was marked resolved. I need a full refund ASAP or I will be disputing the charges on my credit card.
GetHuman-kyferari did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-kyferari fixed the problem
We are waiting for GetHuman-kyferari to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kyferari fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-kyferari
Aug 2nd, 2018 - 9 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 4 customers so far
Similar issue to 5796 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-kyferari started working on this issue
Aug 2nd, 2018 3:26pm
GetHuman-kyferari confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 6:29pm