To whom it may concern,**I placed an order via postmates last Thursday to Marinara pizz...

GetHuman845594's customer service issue with Postmates.com from July 2018

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The issue in GetHuman845594's own words
To whom it may concern,**I placed an order via postmates last Thursday to Marinara pizza on the upper east side. I am dissapointed to say as a frequent post mates user, my order had been cancelled as the restaurant was “closed” which it was not - and it was not until I called to check the status of my order I was told this information. The charge of *** dollars has been pending on my account since then, and in addition to that- I had sent an email that day to which still no one has responded. I would like to ensure I receive my refund in a timely manner which at this point it is past due. Please let me know how this can be resolved as soon as possible. Thank you.**Best,*Lindsay Altman
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Postmates.com

Customer service issue
Reported by GetHuman845594
Jul 3rd, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 5 customers so far
Similar issue to 3452 others
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Timeline
GetHuman845594 started working on this issue
Jul 3rd, 2018 2:00pm
GetHuman845594 indicated the issue is not fixed yet.
Jul 3rd, 2018 3:09pm