I'm having issue with my app account. My account is activated but it's not allowing me...

GetHuman-drewf's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-drewf's own words
I'm having issue with my app account. My account is activated but it's not allowing me to go online..I mistakenly signed up for Postmates twice & my account for *****@***.com has been approved and is active can you please assist me on making this my main account so I can start earning. Can you please assist on getting account going. I don't have any disputes with my background I need the app to work for me
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Postmates.com

Customer service issue
Reported by GetHuman-drewf
May 26th, 2018 - 6 mons ago
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Seen by 6 customers so far
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-drewf started working on this issue
May 26th 9:13pm
GetHuman-drewf indicated the issue is not fixed yet.
May 26th 11:47pm
GetHuman-drewf confirmed the issue is fixed. Hooray!
May 26th 11:48pm