With a minor not understanding what he was using or how to properly check for correct...

GetHuman-weldzill's Refund issue with Playstation from April 2018

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The issue in GetHuman-weldzill's own words
I Tyler Matthew Anthony put my credit card on my newphews acc his account email is *****@***.com and he didnt realize that it was dedault foe payments and didn't question when he still had his **.** on his redeem code or whatever its called but i need the game ark and * payments for the game fornite refunded immediately please and thank you, i was un-aware as was he and despite my efforts... ... With a minor not understanding what he was using or how to properly check for correct payment type
I didnt want nor did he want the game ARK especially for **.** and if he looses his 'skins' as he calls em off of fortnite then dont re imburse for the charges he likes that game and just feels bad for taking my money* even though he and i were both unaware of what happened... he tryed the game ark bc i told him he it and i couldn't give it back and HATED IT, so now i gotta try to get my REFUND due to dis satisfaction overall* AGAIN my fault for not checking when it said couldnt load credit card number to ACCOUNT and i didnt check after the system reset and it DID authorize and approve my card not gis fault and kind of ypur support temas for NEVER responding to my emails and MOSTLY phone calls that ended in a dial or verification i couldnt get thru.
A full refund of the game ARK. The game ARK erased from account of *****@***.com 's PlayStation and possibly a FULL refund for the accumulated amount of **.** on the add ons for the online game fortnite
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Playstation

PlayStation *
Refund issue
Reported by GetHuman-weldzill
Apr 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 41555 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-weldzill started working on this issue
Apr 14th, 2018 1:08am
GetHuman-weldzill reviewed the items needed
Apr 14th, 2018 1:19am