Customer service issues, such as making purchases, can be a daunting task. And with the problems coming during promotional periods like Black Fridays, it's essential to have an easy way of ordering your products. That's why the GetHuman team provides simple guides for consumers to follow and solve their service problems. Alternatively, you can choose to seek customer service assistance using our contact information for big companies such as PlayStation.
PlayStation is a video game brand that contains a media center, a line of controllers, an online service, two handhelds, a phone, and five home video game consoles. Owned and produced by Sony Interactive Entertainment, the brand includes multiple series, from PlayStation 1 to 4. Sony is looking to release the next console, i.e., PlayStation 5, by 2020.
The company's network comprises over 100 million registered users. PlayStation has a virtual online market known as the PlayStation Store, where gamers can download and purchase games, subscribe to PlayStation Plus, and network via social-gaming. Moreover, it has a software framework that allows the installation of downloadable PlayStation content in mobile devices.
Sony uses state-of-the-art gaming technology on PlayStation products, including a graphic user interface. With multiple products to choose from, gamers who know their craft can find sweet deals during the PlayStation Black Friday event. All you have to do is wait for the Black Friday season and order your favorite game at slashed prices. Read on to find out more.
PlayStation Black Friday; How to order your favorite game
Black Friday is the time of year that most retailers sell their products at discounts. PlayStation isn't left behind, and it appreciates its customers by giving them sweet deals. From the new PS4 to the VR bundle, you can enjoy an epic gaming moment without dishing out a massive cash amount. To make a PlayStation order during Black Friday, you have to:
Wait for the Black Friday period (24th November to 2nd December)
Launch PlayStation's official web page on your PC
Navigate to the campaigns then Black Friday page
You should now see various products with the offers on the table. Click on the gaming products you require and follow the system prompts to purchase the item.
PlayStation values customer service, and that's why it features a client service department to solve any arising issue. Gamers who require more information on making orders during the PlayStation Black Friday event can contact the company agents. Below are some ways to reach out to the staff.
Phone number
PlayStation offers customer care assistance via phone number. Customers can phone the call center and request for help with any service issue regarding the gaming products. The agent you speak to will not only provide all the information you need but also offer relevant tips on various PlayStation products.
Live chat
The second way of seeking customer service help is via live chat. The platform enables consumers to get real-time help via chat. You can also refer to the conversation in the future whenever you face a similar problem.
Online help pages
PlayStation's customer service department is also available via the customer FAQ, forum, and online help desk. All you have to do to get service assistance is contact the team that operates the help pages by clicking on a help topic from the platform's ones.
Social media is a powerful engagement tool that customers can use to seek help with service issues. You can use PlayStation's Twitter page to direct messages or publicly send a message to the client service team. As an open platform with little privacy, you're likely to get assistance within no time.
GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make an Order for the Playstation Black Friday Event? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.