Playstation Live Chat

How to chat with Playstation by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST
Click the Live Chat link
Why did you want to chat with Playstation?

Topics from recent customer chat windows

We tried messaging,calling the friend but nothing happened he ignored them all .....thr...
hi my psn account i can,t login on epic games
Good afternoon I hope all is well. I had to put a brand new hard drive into my PlayStat...
I am trying to get my Persona * Royal themes and avatars, but I didn't have promotions...
Account suspended, can't remember my ID
I haven't received my ps* camera adapter
Have not received ps* camera adapter
Try to get into account
I bought a **$ PlayStation gift card and while I was pealing off the sticker some of th...
I lost the password for the account and I can't log into it because I don't remember th...
I connected my PlayStation controller to ps remote play and now I can’t connect it back...
Authentication code isn’t sending to my email in order to verify it is me for my PlaySt...
Authentication code not sending to my email, to verify it is me
I can't play *k** on my ps*pro
Help me with my issue

Playstation Live Support Statistics

Live chat starting pointhttps://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/?
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMonday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST
Best time to chat1:30pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or twitter or chat
Quality of communication54%
Quality of help84%
Customer votes37,597
Information last updatedSat Apr 10 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-345-7669

Chatting with Playstation Customer Service

Live chat with Playstation by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Playstation about. We can usually help ensure a better outcome. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/? are used to handling Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access and other customer service issues. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. Live chat is rarely available 24/7, and this department is open Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. It's hard to tell if companies like Playstation offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Playstation with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Playstation

While Playstation does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Playstation? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Playstation and GetHuman affiliated?

GetHuman and Playstation have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Playstation Contact Info

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