Playstation Live Chat

How to chat with Playstation by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST
Click the Live Chat link
Why did you want to chat with Playstation?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Its saying sum bout ****** problem when i try and to log into my account
****** ****** ** Playstation story ***** ** **** *** **** ******
Purchased Playstation for christmas. when setting up, never was asked for address and...
my psn account is locked because of the * step verification so can you help me plesae
I've got * lots of money coming from my account and I only have * account
I bought the PS* PlayStation bundle with God of War but there was no game voucher in the box
my playstation had a software error i tried updating and all that and was watching vide...
I have a playstatio account but it's telling me I need to update my profile I need some...
My PlayStation keeps saying something went wrong with fortntie it’s just forntie
Payed for Madden online payment subscription. Paid *.** from my card but can't access g...
I was messaged online by a person who spoke Spanish to me. I didn't understand him so I...
I bought a used ps* console. I'm trying to Initialize the system, but the old owner's a...
close account *****@***.com
Ich kann meine os* nucht starten uch habe alles versucht es steht ich muss den controll...
Help me with my issue

Playstation Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMonday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST
Best time to chat2:45pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or twitter or chat
Quality of communication53%
Quality of help83%
Customer votes37,598
Information last updatedMon Mar 20 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-345-7669

Chatting with Playstation Customer Service

Live chat with Playstation by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Playstation about. We can usually help ensure a better outcome. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access and other customer service issues. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. Live chat is rarely available 24/7, and this department is open Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. It's hard to tell if companies like Playstation offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Playstation with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Playstation

While Playstation does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Playstation? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Playstation and GetHuman affiliated?

GetHuman and Playstation have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Playstation Contact Info

Information that GetHuman and its users have gathered about how to best reach Playstation
Playstation Live Chat

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