Playstation Live Chat

How to chat with Playstation by GetHuman

https://www.playstation.com/en-us/support/
Live Chat with Playstation Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Playstation has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

how a Playstation *i per order modem warefare Three and it lock can't find my reedem c...
i per order modern warefare * and it still lock cant find no code please help
im trying to redeem my code i per order mordem warefare * and it say it lock
I cannot login to my account. I did a password reset and answered the security question...
Basically I have tried reaching out again and again. Basically I logged out on accident...
Basically I logged out my account on accident and now I can't get back in because that...
Basically I need yea help with verification code problem. Basically right I accidentall...
I bought Hogwarts legacy on the ps* a few months ago stopped playing it and deletes it...
My password was changed by someone that wasn't me. I want this fixed ASAP and my passwo...
Trying to change my phone number*From my old number that is no longer in use
I am trying to buy ps plus and it will not let me and keeps giving me the E-*******A er...
I got aNews Phoenix i need to log into my acount but i need authenticator but i vant lo...
I just bought a VR for ps* last week and i finally got around to hooking it up and it k...
Hello,i bought * packages of VC for nba*k** yesterday and i didn't recive it yet in the...
Help me with my issue

Playstation Live Support Statistics

Live chat starting pointhttps://www.playstation.com/en-us/support/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or twitter or chat or facebook
Quality of communication52%
Quality of help82%
Customer votes37,599
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-345-7669

Chatting with Playstation Customer Service

Live chat with Playstation by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Playstation about. We can usually help ensure a better outcome. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.playstation.com/en-us/support/ are used to handling Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access and other customer service issues. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Playstation offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Playstation with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Playstation

While Playstation does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Playstation? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Playstation and GetHuman affiliated?

GetHuman and Playstation have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Playstation Contact Info

Information that GetHuman and its users have gathered about how to best reach Playstation
Playstation Phone NumberMore Playstation Contact Info

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