Playstation Help Pages
Playstation Customer FAQ, Forum, and Online Help Desk
Average time to fix: (10 hours)
Busiest time: 9:30am
Recent Playstation help topics searched
I purchased in game money and it did not show up. I have followed the guide to check t...
I have to account on my PS* one was been a long time ago the other one is active and I...
Unrecognized disk comes up with games, DVDs, and blurays I updated it and still won't w...
I am getting a message on my PS* that says access to PlayStation network by this accoun...
PlayStation * added funs to my account so I could get *months PlayStation plus but it a...
Impossible to complete downloads. My internet connection works perfectly (***mb*s), but...
not get verification code in phone number i dont know why? And two verification code d...
So I’m trying to login to my PlayStation network but it’s not letting me go in and sayi...
I need speak to some body
I cant activate on my ps* System primary
I keep get money took off my debt card
Controller randomly disconnects from PS*
Whats wrong with my phone number why i not get verification code?
I want to change the number for the two step verification for signing into PS* network
Delete my Playstation account *****@***.com please!
Ho pagamenti sulla carta non autorizzati
My dlc are waiting to be installed and even thoe the application is downloaded and up t...Get help with my issue
Playstation Online Help at support.us.playstation.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, twitter, chat
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Tue Apr 07 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Playstation Help Pages: What to Know
This is the Playstation help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Playstation's best customer help page or faq or forum, this is the best entry point according to 156,720 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-345-7669) which we show above. Sometimes when you dig through the various help topics and volumes on support.us.playstation.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Playstation agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Playstation: General Information
Playstation has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Playstation using 4 different media: phone, web, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-345-7669 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Playstation.
Do Playstation and GetHuman work together?
GetHuman has no relationship with Playstation and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.