when i purchasee a game i can not find it on my device - i cant find the game i purchased

GetHuman-jrmartin's refund request issue with Playstation from April 2018

Help with my Playstation issue
Before contacting them, items GetHuman-jrmartin may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-jrmartin's own words
when i purchasee a game i can not find it on my device
i cant find the game i purchased
getting help finding my game
I have an issue with Playstation too
How GetHuman-jrmartin fixed the problem
We are waiting for GetHuman-jrmartin to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
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Playstation

play station store
refund request issue
Reported by GetHuman-jrmartin
Apr 2nd, 2018 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 17 customers so far
Similar issue to 12327 others
0 customers following this
Timeline
GetHuman-jrmartin started working on this issue
Apr 2nd 11:11pm
GetHuman-jrmartin indicated the issue is not fixed yet.
Apr 2nd 11:12pm
GetHuman-jrmartin shared this issue with others over email
Apr 5th 12:37am