around * weeks ago i had some problems with some channel asked me if i wan...

GetHuman-turevsky's Dispute a Charge issue with Optimum from July 2020

Help with my Optimum issue
First: share to improve GetHuman-turevsky's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-turevsky may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-turevsky's own words
around * weeks ago i had some problems with some channel asked me if i want to apply for $* something monthly repair coverage...i said yes and you sent technician to my apartment... he fixed problem and now i got the bill from you for amount of $*** regular bill is $**...please explain to me that charge...i was expected $** plus $*...i am ** years old and disabled ...can't pay this amount...this is acc.*****-******-**-*...address: **** Coney Island Ave. apt.*M Brooklyn NY******. Thanks. Fanya Turevskaya

GetHuman-turevsky did not yet indicate what Optimum should do to make this right.

How GetHuman-turevsky fixed the problem

We are waiting for GetHuman-turevsky to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-turevsky
Jul 14th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5075 others
0 customers following this


GetHuman-turevsky started working on this issue
Jul 14th, 2020 4:18pm
GetHuman-turevsky indicated the issue is not fixed yet.
Jul 14th, 2020 11:19pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers