around * weeks ago i had some problems with some channel sounds...you asked me if i wan...

GetHuman-turevsky's Dispute a Charge issue with Optimum from July 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-turevsky's own words
around * weeks ago i had some problems with some channel sounds...you asked me if i want to apply for $* something monthly repair coverage...i said yes and you sent technician to my apartment... he fixed problem and now i got the bill from you for amount of $*** something...my regular bill is $**...please explain to me that charge...i was expected $** plus $*...i am ** years old and disabled ...can't pay this amount...this is fraud...my acc.*****-******-**-*...address: **** Coney Island Ave. apt.*M Brooklyn NY******. Thanks. Fanya Turevskaya

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Optimum

Dispute a Charge issue
Reported by GetHuman-turevsky
Jul 14th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5075 others
0 customers following this

Timeline

GetHuman-turevsky started working on this issue
Jul 14th, 2020 4:18pm
GetHuman-turevsky indicated the issue is not fixed yet.
Jul 14th, 2020 11:19pm

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