The remote for the Samsung tv while we use the tv connected to Optimum is not working...

GetHuman4774693's Technical Support issue with Optimum from May 2020

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The issue in GetHuman4774693's own words
The remote for the Samsung tv while we use the tv connected to Optimum is not working .When we turn on the tv the boxes on the bottom show all different one but the only one is Cablevision. That is the only one that turns on

GetHuman4774693 did not yet indicate what Optimum should do to make this right.

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Optimum

Technical Support issue
Reported by GetHuman4774693
May 5th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4007 others
0 customers following this

Timeline

GetHuman4774693 started working on this issue
May 5th, 2020 6:41pm

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