My remote control started blinking and will not work on tv

GetHuman3319022's customer service issue with Optimum from July 2019

Help with my Optimum issue
The issue in GetHuman3319022's own words
The problem: My remote control started blinking and will not work on tv
GetHuman3319022 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman3319022
Jul 27th, 2019 - 3 mons ago
I have an issue with Optimum too
Fixed
Seen by 6 customers so far
Similar issue to 7413 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman3319022 started working on this issue
Jul 27th 2:12am
GetHuman3319022 confirmed the issue is fixed. Hooray!
Jul 27th 2:34pm