I have been calling for * days for a downed cable wire that is a liability as it is a t...

GetHuman-cfingar's customer service issue with Optimum from May 2019

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The issue in GetHuman-cfingar's own words
I have been calling for * days for a downed cable wire that is a liability as it is a trip hazard and someone has already fallen. I am a property manager of the property which is *a small apartment complex. Since I do not have an account *I have been told they can not help me. But yesterday I spoke with Kenny and he said a tech would go there that day of which never happened. The location is ** Cove View Lane, Rhinebeck, N.Y. *****
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Optimum

Customer service issue
Reported by GetHuman-cfingar
May 9th, 2019 - a mon ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 5748 others
0 customers following this
Timeline
GetHuman-cfingar started working on this issue
May 9th 1:33pm