I have been calling for * days for a downed cable wire that is a liability as it is a t...
GetHuman-cfingar's customer service issue with Optimum from May 2019
Help with my Optimum issue
First: share to improve GetHuman-cfingar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cfingar may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-cfingar's own words
I have been calling for * days for a downed cable wire that is a liability as it is a trip hazard and someone has already fallen. I am a property manager of the property which is *a small apartment complex. Since I do not have an account *I have been told they can not help me. But yesterday I spoke with Kenny and he said a tech would go there that day of which never happened. The location is ** Cove View Lane, Rhinebeck, N.Y. *****
GetHuman-cfingar did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-cfingar fixed the problem
We are waiting for GetHuman-cfingar to fix the problem and share the solution with the rest of us customers.
Please help with my Optimum issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.