my service was turned off. my account number is ***** ******-**-*. Between a payment...

GetHuman-srkirik's customer service issue with Optimum from March 2019

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The issue in GetHuman-srkirik's own words
my service was turned off. my account number is ***** ******-**-*. Between a payment made last week and one today it has been paid in full. I have a disabled home bound person living in my house and having no cable puts her life at risk. I need the service turned on as soon as possible. Can you tell me when that might be? Thank you. You should have paperwork to the effect that this person depends on a lifeline that goes through the phone lines.
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Customer service issue
Reported by GetHuman-srkirik
Mar 13th, 2019 - 5 mons ago
I have an issue with Optimum too
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GetHuman-srkirik started working on this issue
Mar 13th 3:33pm