Why did you change the menu for your music channels. It was perfect the way it was...

GetHuman-dvest's customer service issue with Optimum from January 2019

Help with my Optimum issue
The issue in GetHuman-dvest's own words
Why did you change the menu for your music channels. It was perfect the way it was. You took away the greatest generation of music the **s . Jukebox oldies is more for the **s . YYOY . You also took away the contemporary Christian music channel . The light channel please B music . Please please go back to the way it was
GetHuman-dvest did not yet indicate what Optimum should do to make this right.
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How GetHuman-dvest fixed the problem
Why did optimum change the music format on the music channels. You upset many people by taking away the **s music station channel . Golden oldies are from the **s not the **s. Mostly every sound is from the **s. This is a terrible mistake and must be fixed right away also Christian temporary was taken away it is not gospel. Please please go back to the original format. Plus most of this music is B rated music. Please respond in a timely fashion I never got an answer the first time thank you
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Optimum

Customer service issue
Reported by GetHuman-dvest
Jan 5th, 2019 - 4 mons ago
I have an issue with Optimum too
Fixed
Seen by 29 customers so far
Similar issue to 3801 others
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Timeline
GetHuman-dvest started working on this issue
Jan 5th 4:02pm
GetHuman-dvest confirmed the issue is fixed. Hooray!
Jan 5th 5:47pm