My bill has risen from $** to $**. I only have internet.

GetHuman-moirapas's customer service issue with Optimum from June 2018

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Help with my Optimum issue
Before contacting them, items GetHuman-moirapas may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman-moirapas's next move: have a Optimum rep call.
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking to set up service just call in and you can get it done quickly it is usually the first option in calling in. You can also get a better deal by going into a store.
The issue and preferred resolution, in GetHuman-moirapas's own words:
The problem I ran into: My bill has risen from $** to $**. I only have internet.
I trust that Optimum will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-moirapas
Jun 25th, 2018 - 2 mons ago
I have an issue with Optimum too
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Seen by 1 customer so far
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GetHuman-moirapas started working on this issue
Jun 25th 4:59pm