My bill went from $***.** to $***.**. No explanation. I want to discuss my service as...
GetHuman-jeweljan's customer service issue with Optimum from June 2018
Help with my Optimum issue
First: share to improve GetHuman-jeweljan's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jeweljan to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jeweljan may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
Tip from another customer
If you are looking to set up service just call in and you can get it done quickly it is usually the first option in calling in. You can also get a better deal by going into a store.
The issue in GetHuman-jeweljan's own words
My bill went from $***.** to $***.**. No explanation. I want to discuss my service as it is way too expensive for what I am receiving. I would like to speak to someone if this is not possible perhaps I should try Verizon.
GetHuman-jeweljan did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-jeweljan fixed the problem
We are waiting for GetHuman-jeweljan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.