financial problem - trying to resolve old past due bill, and get new service. - it beca...

GetHuman621048's customer service issue with Optimum from April 2018

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Help with my Optimum issue
Before contacting them, items GetHuman621048 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman621048's next move: have a Optimum rep call.
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The issue and preferred resolution, in GetHuman621048's own words:
trying to resolve old past due bill, and get new service. ... financial problem
it became a struggle
to find out what is due, and make a payment arrangement
Help with my Optimum issue
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Optimum

cable
Customer service issue
Reported by GetHuman621048
Apr 23rd, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 1199 others
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Timeline
GetHuman621048 started working on this issue
Apr 23rd 2:04pm