poor and rude cutomer service - get information on ALTICE * - i want to upgrade but i g...

GetHuman-aernst's complaint issue with Optimum from April 2018

Help with my Optimum issue
The issue in GetHuman-aernst's own words
get information on ALTICE * ... poor and rude cutomer service
i want to upgrade but i get told only can say what is allowed
manager with right answers not scripted
I have an issue with Optimum too
How GetHuman-aernst fixed the problem
We are waiting for GetHuman-aernst to fix the problem and share the solution with the rest of us customers.
Please help with my Optimum issue
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optimum email you?
This email address isn't valid

Optimum

altice *
complaint issue
Reported by GetHuman-aernst
Apr 17th, 2018 - 7 mons ago
I have an issue with Optimum too
Not resolved
Seen by 5 customers so far
Similar issue to 2974 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-aernst started working on this issue
Apr 17th 7:36pm
GetHuman-aernst indicated the issue is not fixed yet.
Apr 17th 8:42pm