Hi lyft *I just had an incident with a driver was supposed to come and pick me up at th...

GetHuman6124115's Dispute a Charge issue with Lyft from May 2021

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman6124115's own words
Hi lyft *I just had an incident with a driver was supposed to come and pick me up at the train station I had no idea we had a train station address was I put down the place where I was at and he never showed up and he charging you guys are charging me an extra five dollars fee I told him where I was I send a text and let him know that I am here in ** minutes he took over an hour to get to where I’m at and then on top of you guys you guys charging me I need a refund

GetHuman6124115 did not yet indicate what Lyft should do to make this right.

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Lyft

Dispute a Charge issue
Reported by GetHuman6124115
May 28th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 7490 others
0 customers following this

Timeline

GetHuman6124115 started working on this issue
May 28th 8:49pm