I rode with the Lyft driver Kiara today from **** Civic Center Blvd to my home **** Tan...

GetHuman5293715's Dispute a Charge issue with Lyft from September 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5293715's own words
I rode with the Lyft driver Kiara today from **** Civic Center Blvd to my home **** Tanner Drive, Schwenksville, PA. The fee shown before the tip was $***, when I requested the ride. The email you sent shows the ride as $**.** instead of $*** and you are using the $** coupon to lower the cost. I think you should start with $*** and apply the $**.** coupon lowering the cost to $***. I do not understand why Lyft uses the higher figure after giving me the lower quote. Please rectify the situation. Thank you.

GetHuman5293715 did not yet indicate what Lyft should do to make this right.

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Lyft

Dispute a Charge issue
Reported by GetHuman5293715
Sep 23rd, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 7398 others
0 customers following this

Timeline

GetHuman5293715 started working on this issue
Sep 23rd 6:02pm
GetHuman5293715 indicated the issue is not fixed yet.
Sep 24th 1:50am