Lyft driver had no clue about where to pick me up at JOHN WAYNE airport so she never sh...

GetHuman3765635's customer service issue with Lyft from October 2019

Help with my Lyft issue
The issue in GetHuman3765635's own words
Lyft driver had no clue about where to pick me up at JOHN WAYNE airport so she never sho Ed then I get a different driver who comes and he said I was employee! I’m not and now the trip is cancelled!!! Now we are sitting here trying to figure this out!! Lyft owes me a free rode’n I’m so pushed off!

GetHuman3765635 did not yet indicate what Lyft should do to make this right.

How GetHuman3765635 fixed the problem
I was billed for my ride. When the girl didn’t show up at the airport she must have ordered another Lyft for me. Because I got a text from Lyft telling me I had a new driver. So he picks me up and ask me if I’m an employee and I said No. then my ride was canceled in his system. So we didn’t know how to re-enter it. But I see that I was billed for it. $**.** and some change. I assumed the driver that DID pick me Handled it since I was billed. His name was William Sutton *******-****. He should get paid that girl that could figure out where to pick me up at JW Airport should not and needs training!
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Lyft

Customer service issue
Reported by GetHuman3765635
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman3765635 shared how to fix
Seen by 8 customers so far
Similar issue to 50495 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman3765635 started working on this issue
Oct 14th, 2019 10:34pm
GetHuman3765635 indicated the issue is not fixed yet.
Oct 16th, 2019 4:42am
GetHuman3765635 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 4:29am
GetHuman3765635 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 4:37am

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