I purchased a Lyft gift card for a family member and the promotion isnt up until the...

GetHuman-inezstre's customer service issue with Lyft from January 2019

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The issue in GetHuman-inezstre's own words
I purchased a Lyft gift card for a family member and the promotion isnt up until the **th so I would still be recieving free rides with the discount code. Its already charging mu family member from the $** I put on her card. She registerd her gift vard. Her name is Tia Underwood and her gift card should not be taking money off of the card yet. My name is Inez Streeter and my email address is *****@***.com. Tia Underwood who is the gift card holder also emailed Lyft and has gotten no response as of yet and now the company is refusing her rides when she tries to use her gift card. Please respond immediately to solve our problem
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Lyft

Customer service issue
Reported by GetHuman-inezstre
Jan 24th, 2019 - 3 mons ago
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GetHuman-inezstre started working on this issue
Jan 24th 6:48pm