Got quoted $* and change, after driver dropped me off, kept driving just so he could ke...
GetHuman-alexfire's customer service issue with Lyft from December 2018
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The issue in GetHuman-alexfire's own words
Got quoted $* and change, after driver dropped me off, kept driving just so he could keep on charging me. I’ve been in my house for more than ** minutes, app shows he’s still driving...**He drove back all the way to my pick up location, charging more than double for my ride
GetHuman-alexfire did not yet indicate what Lyft should do to make this right.
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How GetHuman-alexfire fixed the problem
Email lyft with the details, they’ll need your email, last * digits of you credit card you have on file with them, driver’s name, pick up and drop off location, and time you ordered the car.*They review the complaint, and refund me the extra dollars I got charged on top of what I was initially quoted.
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