Today was the first time I used Lyft. My first ride was great. Came on time and driver...

GetHuman-pearlsh's customer service issue with Lyft from December 2018

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The issue in GetHuman-pearlsh's own words
Today was the first time I used Lyft. My first ride was great. Came on time and driver professional. *When I texted for a car later on. Your icon asked if I want the address I was at I said yes. It was freezing. After waiting about ten minutes I saw the driver was at the wrong address. * broadway. I told him I was at * beaver place. Could he meet me there. He said it would take another few minutes and should cancel my order. And start again. Did not realize I had to pay for both of our mistakes. Then he called me back and was surprised I cancelled
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Customer service issue
Reported by GetHuman-pearlsh
Dec 7th, 2018 - 6 mons ago
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GetHuman-pearlsh started working on this issue
Dec 7th, 2018 7:31pm